THE EXTREMELY BAD and INHUMANE experience

<p>I'm writing this review with trembling hands, trembling of ANGER.this morning I was @ park station Johannesburg I booked a bus ticket from there to Ladysmith cbd. It was 11:45 when my sister had accidentally forgot my man bag in the car. When I ran to the parking lot to collect my bag, I came back 8mins later and the bus was gone. She said "I begged him and told him you're coming right now but he refused to wait for you." So we re booked another bus ticket for 7pm. We got here and waited for the bus. I checked in and the person who was checking in never gave me a sticker for my luggage I went to the drivers and asked if the bus was going to Ladysmith. With ABSOLUTE IGNORANCE AND ATTITUDE. he said "haay Tata iya emtata Lena " (meaning no man this is going to Mthatha" so again I waited there after asking another lady who works for greyhound, she said maybe it's late. I should wait... BY LUCK. I asked another one (I think he is a potter) he Pointed at the exact bus they said was going to Mthatha. When I got there the guy just tossed my bag into the luggage keeper. I told the driver "I'm going to ladladysmith and my bag has been tossed there and it has no sticker" He then says I must go And ask for it from that guy (pointing at a guy wearing a lime bib) in fear of being left by the bus I run there. The guy was busy smoking and he sent me inside to get the sticker inside from another guy, again I ran then and asked the wrong person for the sticker, the guy in the yellow bib shouted mat me and said "you're too slow" so now I was doing his job and was too slow, I was too slow cos I wasn't hired by Greyhound. it got to a point where I had to raise my voice and say"some people here don't know how to do their jobs, and finally I managed to be the last person to board the bus (with my laugage sorted ofcors, thks to one FRIENDLY DRIVER who helped me.)...</p> <p>Now my question is SINCE WHEN IS GREYHOUND COMPANY HAS BECOME SO TIGHT WITH TIME?</p> <p>coz last time i booked a bus to capetown the bus was on a 3hours delay and i found that out buy calling the service call centre MYSELF. And i never complained. Now the driver left me jsut because i was 8 mins late.</p> <p>secondly SINCE WHEN DO YOU SEND A CUSTOMER TO DO YOU'RE JOB THE ONE YOU WERE HIRED FOR??? HOW? </p> <p>And lastly tell a person that they're TOO SLOW???</p> <p>Now I'm in the bus, there is a faulty light that is distracting in here, it can't be switched off.</p> <p>I know this bus from jozi to Mthatha is low class but this doesn't mean that 2cent service should be given to it's passengers NO!... </p> <p>GREYHOUND LEVEL UP OR CLOSE DOWN PLEASE.</p>