Seat allocation bookings

Greyhound what Is so difficult to bring back seat allocations? I send you so many emails throughout the year requesting you to refer me to the relevant people to state my cade but nothing came from it.

Some of us are mothers traveling with toddlers, the last time I used your bus I was told to sit on the opposite seat next to my child, ( 2 years old at the time) I was expected to put him next to a stranger and sit opposite him, now how does that make sense? No one was willing to move for us to sit together, the "assistant" where we checked in had to practically beg a lady to move who was not impressed at all and didn't make a secret about her unhappiness. I don't think it's fair to let drivers or " assistants" sort out seats in the bus when you can easily just bring back the seat number booking method.

Now I booked a bus again on the 13th, we booked for tickets as we are traveling as a family, now I don't know if I'll be expected to separate from my 3 year old again or what. All I ask is that you consider us parents who have to travel with toddlers, and bring back the old booking system some of us got used to and loved about this bus.