Ridiculous and horrible service

The most embarrassing experience

I m very saddened and humiliated by the experience at the PMB greyhound pickup point, after bieng humiliated by the lady at reception when I exclaimed on the lack of toilet paper inside the loo. Not only did she say it's not their problem but further said she won't assist and I must see for my self. Mind me you this was happening with me peeping half outside the door and only the security guard was willing to help but after she denied me the paper he was also baffled. I resorted to a was which not only was improper but also uncorfotable. I then made my way to the reception to really enquirer about this treatment at this facility and having paid a R2 fee. The lady didn't even bother to stay at reception and explain. This was appalling and if it represent Greyhound customer service leaves so much to be desired. The lady used her personal emotion to rectify a facility omission. And she confidently did this with arrogance, if at all I have a choice I would be damned to set my foot there again.