Poor Service

I am writing to express my dissatisfaction with the service I have received regarding a bus ticket I purchased. I booked a ticket on the 1st of February 2025 for travel on the 14th of February. Unfortunately, due to unforeseen circumstances, I was forced to cancel my ticket.

I cancelled my reservation on the 11th of February, and I submitted all the required documentation for the refund process on the 12th of February. However, as of today, I have not received any communication or refund from your company.

I would like to know why this issue has not been resolved yet, as it has now been an extended period since my cancellation request. Is this how Greyhound operates? I expect prompt action on this matter, and I kindly request that my refund be processed immediately.

I am extremely disappointed with the lack of communication and delay in resolving my request, and I would appreciate a swift resolution.

*** / ***

Call me !!!