MC
MARTIN C

1 reviews | Active since Dec 2014

20 Aug 2024, 16:42

POOR REFUND SERVICE

1 August 2024, I submitted my refund form for 2 tickets that I had cancelled and plus all the required documents. Now it's almost 3 weeks without processing the refund. When I check with them, they give excuses all the time, but when I cancelled my tickets they were quick to deduct the fine for cancellation. I have emailed ***, ***, *** and *** .

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MC
MARTIN C's update20 Aug 2024, 16:45
Reviewer Update
1 August 2024, I submitted my refund form for 2 tickets that I had cancelled and plus all the required documents. Tickets references are GHAMFQZ01 & GHAMNB2. Now it's almost 3 weeks without processing the refund. When I check with them, they give excuses all the time, but when I cancelled my tickets, they were quick to deduct the fine for cancellation. I have emailed ***, ***, *** and ***.