Pathetic service

This is pathetic. My niece booked the bus for departure to CPT. Bus was supposed to leave at 6pm, it was delayed and only left after 9pm. Hours of waiting at the station and still the long drive to CPT. Now there are alot of faults with this bus. It's stopped twice since leaving parkstation due to fault with it. Now they are still at Kimberly waiting for the bus to be fixed cause of a burst pipe.

This is Pathetic leaving the poor people who booked this bus to suffer sitting even for more longer hours.