Pathetic ******- Still waiting for my Refund

<p>I booked and paid for a bus ticket for the 16th of April 2017 and could not board as the buses were not in use because of the strikes. Greyhound did not contact me to inform me of this, I had to find this out when I was at the station. That means I drove for 45 minutes to the station thinking I was going to travel but did not. Greyhound has a responsibility to keep their customers informaed of any changes that will affect their travels. This is unacceptable and ridiculous. I am still waiting for my full refund foer that trip which I was told that it'll be processed in 3 days, it's been a week still nothing. That was the very last time I booked a bus with Greyhound, I've never experienced such disrespect. Greyhound pay me my money back!!</p>