NO RESPONSE FROM GREYHOUND : ****** LUGGAGE

Greyhound bus services

****** LUGGAGE :

GREYHOUND IS NOT RESPONDING TO MY EMAIL:

I booked a ticket the 1st of October 2018 to travel from Worcester to Welkom. Departure time was 19:45 but the bus was late and we left at about 20:20. We arrived at Welkom at about 09:00 the next morning. Then they discovered that my luggage was ****** from the bus. The driver reported that my luggage was ****** to greyhound and told me that greyhound will contact my. Both drivers then told me that it must have been happen at Richmond where the bus stoped to pick up passengers and that it's not the first time that luggage were ******. They also told me that the driver's reported to greyhound that this was a danger zone and that they don't want to stop there anymore. But greyhound does not listen to the drivers. Even with the police watching it is still happening. Must people first get ****ed before you are going to respond to your drivers problem. I hold the greyhound company responsible for the lost of my luggage and to pay my claim. Two hours after they report that my luggage was ****** I received a message that said that I must send a email to the following email address: ********** On the 3rd of October at 9:47 I send the email to that email address. But with no luck! No responding from greyhound at all!!!! I reported my ****** luggage at Welkom police station. I am still waiting for a response from greyhound. THIS IS UNACCEPTABLE

If I still don't here anything from greyhound I am going to take the matter further Thank you Christo Esterhuizen ********** 377 ********** or **********