1 reviews | Active since Aug 2014
More than 4 hours delayed bus.
<p>Greyhound has really lost it's touch. The bus that was scheduled for 8:55 at brakpan. This bis arrived at 12. Phoning in to the call centre does not help as they dont know if the bus is mechanically fit. So the delay is unexplainable. There's time based bookings in durban yet greyhound is showing no compensation for this.</p> <p> </p> <p>I would like to be compensated for this.</p>
Already I've been told I will be charged a late check in fee. Which means an additional cost to me as check in cuts off at 21:00.
Already I've been told I will be charged a late check in fee. Which means an additional cost to me as check in cuts off at 21:00.
Greyhound bus again we have stopped before volkrust. There's mechanical problems yet nobody is attending to this. This is just going bad I'm phoning back and forth no assistance for the driver and us passengers.
Greyhound bus again we have stopped before volkrust. There's mechanical problems yet nobody is attending to this. This is just going bad I'm phoning back and forth no assistance for the driver and us passengers.
Still no response from greyhound and I called them back but the phone was put down. Definitely not recommending or using them again. I'll be sure to inform more people about greyhound's service.
Still no response from greyhound and I called them back but the phone was put down. Definitely not recommending or using them again. I'll be sure to inform more people about greyhound's service.
Still going back and forth I calles in again spoje to Thsbile who forwarded me an email address that I need to send to a thulile. I sent the email so that at least they can refund me and I make alternative arrangements. Then having not received any response I called again before 5pm and a Fortunate lady who did not want to listen to mr regarding this issue just said Thulile knocked off I must contact them on Monday. So this is the kind of service greyhound provides.
Still going back and forth I calles in again spoje to Thsbile who forwarded me an email address that I need to send to a thulile. I sent the email so that at least they can refund me and I make alternative arrangements. Then having not received any response I called again before 5pm and a Fortunate lady who did not want to listen to mr regarding this issue just said Thulile knocked off I must contact them on Monday. So this is the kind of service greyhound provides.
No response no feedbsvk. Noe at 6pm we're stuck in mewcastle not moving. The driver is not being clear about what's wrong with the bus and well greyhound call centre is not helping either.
No response no feedbsvk. Noe at 6pm we're stuck in mewcastle not moving. The driver is not being clear about what's wrong with the bus and well greyhound call centre is not helping either.
We're still in newcastle and the driver refuses to drive as he says he's waiting for the police to remove the unrully people in the bus. These very people are the ones who paid full price to travel on greyhound. Wow I am more than shocked at how this Sam driver treats people.
We're still in newcastle and the driver refuses to drive as he says he's waiting for the police to remove the unrully people in the bus. These very people are the ones who paid full price to travel on greyhound. Wow I am more than shocked at how this Sam driver treats people.
Arrived in durban at 02:06 saturday on a bus that was supposed to arrive at 19:15 on friday . Sam the driver is clearly condoned and protected by greyhound as nobody did nothing about him delaying the bus unnecessarily. Accomodation paid for friday and car hire, who will reimburse the financial loss. Been calling in and updating regarding these issues spoke to Sthe Zuma who said he's a shift manager however he did nothing. Called in to the call centre spoke to Vivian Shaba who said she'll get her manager to call and gice us a solution. Nothing happened up until this morning we arrived at durban station. So greyhound really failed us today.
Arrived in durban at 02:06 saturday on a bus that was supposed to arrive at 19:15 on friday . Sam the driver is clearly condoned and protected by greyhound as nobody did nothing about him delaying the bus unnecessarily. Accomodation paid for friday and car hire, who will reimburse the financial loss. Been calling in and updating regarding these issues spoke to Sthe Zuma who said he's a shift manager however he did nothing. Called in to the call centre spoke to Vivian Shaba who said she'll get her manager to call and gice us a solution. Nothing happened up until this morning we arrived at durban station. So greyhound really failed us today.