LOW STANDARD AND TRAVEL INCONVENIENCE

I absolutely am beyond Mad and dissapointed with the standard Greyhound now has. We booked on line to travel from Mthatha to Johannesburg , mind you we have an Infant traveling witn us. Upon check in they tell us that our tickets say we are booked for 18th of May on a Monday but clear our referenced tickets say Sunday the 9th of May. We are told to call Greyhound and with Attitude, the lady at Mthatha greyhound check in offices needs to revise her work etiquette and attitude. When we call they give us more attitude and tell us we can receive the money after 21 to 30 working days which is even more bigger bull****. We are now in the streets no back up its not safe with an infant imagine the inconvenience of going back to where we just came from or making a booking at night. Our plans and traveling days were ruined and this was very upsetting because on top of that we were told its our own fault but with admittance that thie own systems were down. Very much dissapointed at this inconvenience. Imagine also being told to pay a difference of even more to travel on a day you did not want to? You definitely need to up the standard again because i am one unhappy customer who has traveled with you for the last time Because this was a total 100% No from me what a bad experience