Iltreatment of customers

<p>On the 4th of October 2016 the Greyhound bus stuff members refused to call the bus driver and ask him to wait for me at their next station which was Belville and for this reason, I found my self paying R800.00 to a taxi I hired to chase after the bus. My question is, is this a proper way of treating a customer? I did not ask them to stop the bus in the middle of the road, I asked them to at least ask the driver who had left 10 minutes before I arrived to wait for me at their next stop. I wonder how many people have had the same experience as mine just because the members of stuff refused to listen to their story. No one bothered to hear my story how the train had stoped along the way and instead of moving foward I found in a situation where the train went back in Somerset West where it had come from. My apeal is sent out to all people who have had the same treatment to speak out on this platform because this is not acceptable. When the bus it self delays they don't apologise to their customers, but when the customer is late they don't want to help. they dont even call the customer to find out how far the customer could be. People lets not agree to customer abuse by members of stuff of this company we must speak out. </p>