If you value your blood pressure and health, DO NOT USE GREYHOUND!!

At this point, I think I call Greyhound at least three times a week to follow up on my January 11, 2024 refund. I’ve also tweeted them on Twitter, but Greyhound doesn’t respect its customers, so they ignored my tweet too. Their refund ‘department’ is made up of ONE person- Uveshni Naidoo- who is always on lunch/unavailable/on another call/busy with another client ALWAYS! The call centre agents are not helpful at all, with Jabu taking the cup as the rudest agent you can ever have the misfortune of speaking to. This company is completely useless, they should hurry up and liquidate it already, because such incompetence cannot be normalised. My advice; if you have to choose between walking to Johannesburg, from Cape Town vs using Greyhound, rather walk!