LK
Lizwi K

1 reviews | Active since Aug 2018

12 Jan 2020, 13:18

I need my refund

I've been ****** in daylight by Greyhound people, I've booked a bus online specifically Greyhound bus not Citiliner with the amount of R540. When I come for my ticket in their office I'm told that will be travelling with Citiliner how so, because when I booked I said I want Greyhound bus. Citiliner is a less amount compare to Greyhound, if they say they heard unforseen circumstances with their bus meaning they should refund me cause we all know Citiliner is cheaper than Greyhound. While I was sitting in their offices they realised that they were wrong for not communicated with us so they started to send me an SMS.

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Replies (1)
LK
Lizwi K's update14 Jan 2020, 15:25
Reviewer Update
This Greyhound management haven't responded to my matter clearly they don't take their passengers so serious. I repeat, i really needed my refund after they incorrectly charge me extra amount for a lesser amount bus.