Horrible servive from Citiliner

Good Morning! I'm travelling from Pretoria to Durban and the bus left 30mins after time of departure.I arrive in Montrose at 12:55 am only to be informed an hour later that i'm waiting for a bus driver from Durban to swop with the one from Johannesburg.I'm ****ed as i find this unprofessional and inconsiderate...This is bull and you guys are endangering peoples lives.