Horrible Service and Attitude

<br> <br> <br> <br> <br> RE: MISTREATMENT ON A GREYHOUND BUS<br> <br> I bought a return ticket from Cape Town to Pretoria in July 2015.<br> <br> The lady I bought the ticket from told me to take a later bus that I had initially wanted, stating that the later bus has benefits suchas comfort (which I desperately need after a costly business meeting) and I would also be given a glass of wine. I agreed and booked myself a ticket for the \later"bus. <br> <br> I boarded the bus on time and made myself comfortable. The bus took off and later stopped at a garage for us passengers to refresh"