Greyhound takes your money and never delivers on their service

Greyhound clearly does not care about their customer's.

My bus from Bloem to JHB was late for over 9hours on the 1st of June which it was scheduled to leave Bloem at 7am , they kept changing times from 9:30 and so on, I decided to talk with the lady at the counter she called customer service and I was advised it would be credit as I had to find out means of getting to JHB.

The only communication I received on that day was they apologize for the delay nothing regarding my credit or refund. (Due to the nature of the mechanical failure we have dispatched a replacement vehicle. Apologies for the inconvenience, enjoy the rest of your journey.Regards Greyhound/Citiliner)

I've been calling and emailing , I was giving the run around. how are you keeping peoples money with proving the service that's *****ing.

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