Greyhound should reconsider closing their doors.

Bus that was scheduled to arrive at Big Bird Petroport Midrand at 21h25 only arrived at 22h00 with no prior notification prior to the delay. On-boarding was a hassle we were told the bus if full and we should get on to the following bus. We then stopped at Park Station and only departed at 23h45 with no clear explanation as to why we are delayed. Call the call centre and got no assistance from Mududzi or his operations supervisor. My calls were cut multiples times. I had to call back however no one at Greyhound could explain why there's a delay. I am not a happy at all. After so many years in service how do they get such simple customer service so wrong?! To top it off, there was no aircon in the bus, it was so stuffy even the windows started accumulating perspiration. As a way to solve the aircon issue we traveled throughout the night with emergency exit door open to allow some fresh air. Which in my view is a safety hazaard.