GREYHOUND REFUSING TO REFUND ME

1. We requested a refund on the 22nd May 2023 after cancellation. ***. 2. We received a refund form from Lisa Vanstayden[sp], and she also requested documents, including bank statements, which were forwarded on the 21st of June. 3. We've been calling continuously with no success in regards to the refund. 4. A supervisor by the name of Rabyn said she can't tell us the status of our request or when our refund will be processed to my account.

I'M UTTERLY DISGUSTED BY THE SERVICE I'VE RECEIVED FROM GREYHOUND THUS FAR. I'D ADVISE AGAINST ANYONE USING THEIR SERVICES BECAUSE THEIR SUPERVISORS ARE ALSO CLUELESS AND CAN'T PROVIDE TANGIBLE INFORMATION.

NO ONE KNOWS WHEN I'LL RECEIVE MY MONEY, AND IT'S POSSIBLE THAT IT CAN TAKE 5 YEARS FOR THEM TO ISSUE MY REFUND.