Greyhound quality of service is very worrisome. Female agents desperate training on customer service. And how to control their hormones when at work.

Hellopeter, thank you for your services. Could you please help me get this msg to Grehound. Their site is useless - tried sending this complaint directly to them.

I'm just ****ed with the way Palesa or somebody to that effect, answered me about a concern I had regarding my booking. She responded in a very patronizing way, and very unprofessional. I have an audio of how she handled my complaint. I hope that you do get back to me ASAP, before I really get ticked off. Greyhound contact centre employees don't seem to understand the importance of time to us travellers. Andiswa whom I booked from doesn't do her job well. It's the 2nd time now. Palesa who responded to my complaint about what Andiswa had done takes the cake on being disrespectful. And I wish they both learn a thing or 2 from the male agents like Kabelo whose service was exceptional the day I booked from him sometime in December.

Looking forward to your response.

Minya