Greyhound procedures?

I was on the 19:00 bus from Durban to bloemfontein on the 29th of January. As I walked in I requested a bottle of water from Andiswa who was the lady \Hostess"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;809837;840611;30;2;0;0;0;0;2;NULL;NULL;NULL;14/08/29 12:00;15/01/29 18:18;Business registration not happening;tracking no ***;;***;I have app**** to have a business registered in August 2014 but I have still not received a registered business to date. They keep saying that they will come back to me but cannot give me any feedback or reasons for the slow registration.<br> I would not recommend that anyone use them because they just cannot perform on their promises to have a \quick\"" registration process.<br> There website is [URL Removed] and I would stay far away from them if your livelihood depended on getting a business registered.<br> Warm regards<br> Bruere """