Greyhound negligences to protect customers properties

What a sadden and stranded situations caused by inability of greyhound staff and uncare attitudes of greyhound company to protect the properties of their passengers,i checked in 2 luggage in durban on 13/06/19 arrived in Johannesburg on 14/06/19 and find out only one bag left as my partner luggage was intentionally ****** and the staff on ground could not help instead we were pusing arround as if we not humans...this is very embarrassing and i thought greyhound staff knows about the ****** as same issues happen to another student going to limpopo boarded same greyhound bus from Durban...Please dont trust greyhound wit your luggages..they dont care about their customers properties..very shameful of greyhound and it staffs imagine how bag is dispatched without ownership verification