Greyhound insult

Last week(30th Jan) we paid R2100 for 3 people to travel to CPT with the bus line. Not only the bus was 3 hours late, it was a City Liner instead of a Greyhound. Even though Greyhound,City Liner and Eldo are working together, paying that kind of cash for a City Liner bus was insulting. I have long legs but it was the worst 12 hours.