greyhound for bad service and worst experience

I got on the bus in Midrand at 20:35, going to PMB. When we arrived in Parkstation we were ordered to get off the bus by a rude hostess and told to wait for a 22:30 bus. I showed her my ticket contesting that I shouldn't be on the 22:30. She shouted at me and said I don't listen, and she insisted I wait for the 22:30 bus . I then showed my ticket to the bus driver and told him I had a 22:00 ticket , who was also of no help. After waiting for an hour in Parkstation. The 22:30 bus came