GREYHOUND

Please help me, this is my last resort to hopefully getting a conclusion to an ongoing inconvenience and lack of policy by Greyhound South Africa. Cancelled o n mid November1st 2022 to date 19 April 2023 I have not been refunded for a ticket I did not use. I submitted required info and their policy says 14-21 days for a refund. The lady I spoke to gave me her email address and nobody in the office has access to it. So she was off for a while and nothing happen. I made numerous calls costing valuable time and money....often on lunch or gone home etc. Spoke with a supervisor who promise to get by 10am and wow she got back by 8am he following day. I honour you this day Donna. The following attempt a supervisor promised to get back for a week now nobody did. I demand that teh cost of r805 but paid with the interest that has accrued and left te penalty which should apply take a gentle over ride. Ticket no ACT4EK.