1 reviews | Active since May 2016
Greyhound Citiliner *********** commuters
In addition to my previous review, the Greyhound that left the person stranded in Melmoth, was delayed for more than 7 hours. She had no alternative but to return to where she visited. After numerous phone calls, nobody could even msg her to say what happened. In Ermelo where family members were waiting in terrible storm weather, had to return to Groblersdal very late at night. The next day when we phoned they said that the lady should have waited for the bus no matter what! They refused point blank to reissue the return ticket and another ticket had to be bought. They even said the family should have booked into a B&B! With what money??!! So, it was an additional ticket which had to be bought and double expenses for petrol, plus accommodation for the second trip because the bus was delayed again by 2 and a half hours! Very disappointing in the service and the fact that double costs had to be incurred for inconvenience which was caused by them.
