Greyhound Buses Sucks!!!!!

I booked our tickets online for Greyhound for 21 January 2023. I was so happy to see that they were on the road again as in December I couldn't find any. Guess what, I am no longer happy with them. Got into the bus, street vendors selling on the bus (earphone, powerbanks) was saying that the aircon on the bus is not working (only downstairs not upstairs). We thought that they were just kidding/lying so that they can sell their goods. No communication from drivers or people working at the bus station regarding the issues with the bus. We left Cape Town on time, but just as we stopped at Bellville did the one side of the bus starts leaking (baggages compartment), people sitting on that side had to find other seats, but luckily the bus was not yet full. Then guess what, next is the coackroaches, my gosh extra passengers (LMAO). Stopping for rest was another issue, they were pushing for time but we still arrived 1 hour later than schedule in Joburg. No really if this is the buses that you now have then I don't think I will book with you anymore & please fumigate. Not your Best anymore