Greyhound Bad Experience

<p>On the 12.04.2017 I booked Greyhound Bus from East London to Bloemfontein only an hour before departure to receive an SMS that the trip has been cancelled and we must phone them. I book an Eldorado bus coach as I had to leave. I phoned them only to be told I must go to any computicket for a refund. I went to computicket on the 18.04.2017 for my refund to be told the trip is not on the system anymore I must phone customer care. After phoning them I was told to send an email to Mpho Mabote who will refund me after 14 working days. I feel it is unfair as they should have known while booking the same day that they had a strike. Why take money and take 2 weeks to refund. Why inconvenience people like this. I need my money but now I must wait for them. I will never use their buses ever again. The saddest part I had to borrow money for my journey because of the urgency of the trip.</p>