Greyhound and their Stories

On the 23rd of November 2018 I boarded a bus from Mthatha to JHB, the bus departs from the Greyhound Office’s in Town at 18:00 and is to arrive in JHB at 06:00 in the morning. Well not this time , the bus left at 18:10 and not even half way to JHB the Bus started smoking from the back then moments later there was a tyre burst. We sat in the dark for a good 3 hours only to find out there was a mechanical fault with the hy****ics system and a mechanic was then called. It took the mechanic plus minus 3-4hours just to fix the bus. During which one of the drivers got injured , well the mechanic fixed the issue only for the bus to die again from a faulty alternator which meant no power to the bus. We waited another 2-3hours for a new bus. We never got any explanations as to why this happened and no apology too instead when we arrived in JHB where not assisted nor given any compensation, theManager decided to run as soon as we asked for an explanation . I am totally disappointed in Greyhound and would love an explanation