FED UP. NOT RECEIVING REFUND.

28/03/2024: Booked 2 tickets with Greyhound. Made full payment.

29/03/2024: Received SMS and confirmes telephonically that Greyhound cancelled my booking because they are not operational on my dates.

02/04/2024: I sent all the refund documentation and proof to Greyhound for payment.

Still, to this day I have not received my refund. Every time I call, they say "your request has been loaded for payment"..... It's been over a full month !!!!!! No calls. No emails. They ignore me. I AM FED UP