False advertising

I purchased a ticket which said my departure is 20:35 and upon boarding the coach, I was told the bus is only scheduled to leave at 22:45. I was highly upset as I was travelling with my 2 year old daughter who became very irritable as we were sitting in a stationery bus. When fellow passengers queried with the hostess why are we leaving so late, she said she can't answer, it is Greyhound's rules.<br> I laid a complaint with Greyhound and the Customer Care Manager's response was not to my satisfaction and I feel I should have been compensated in some way for the treatment I received. Nowhere on my ticket did it mention that the bus will leave at 22:45 and that was my problem because If I knew the bus would leave at that time, I would have taken an earlier bus!