Excuses

<p>Waited for an hour for the Durban bound bus on 30 November. Delayed by an hour. Called the call centre and was told that they can't get hold of the driver. Afterwards the bus arrives. Asked the cabin attendant what the delay was...in an arrogant tone was told technical problem at the depot. No apology was even given.</p> <p>Shocking that the call centre couldn't get hold of the driver as well as the arrogant attitude of the attendant. </p>