DON'T USE GREYHOUND CITILINERS!!!

SERVICE IS SHOCKING!! TRIP TO GEORGE ON THE 6TH MARCH WAS THE WORST EVER. IT WAS HOT EVERYWHERE IN THE COUNTRY AND THEIR AIR CONDINTIONER WAS NOT WORKING. FELT LIKE A SAUNA. THEN AT 21H00 IN THE EVENING THEY PUT THE HEATER ON. WELL, THAT WAS WORKING. ANOTHER SAUNA!! HEATER IN THE MIDDLE OF SUMMER. BUT MY BIGGEST PROBLEM IS THEY WILL NOT REFUND ME MY MONEY!!! MY HUSBAND WAS NOT IN A GOOD STATE AFTER THE TRIP SO WE DECIDED TO FLY BACK. I PHONED THEM TO CANCEL THE RETURN TRIP TO PRETORIA. I HAVE EMAILED THEM ALL THE DOCUMENTS THEY REQUIRED. THEN AFTER MANY PHONE CALLS AND MORE EMAILS. BUT NOTHING! IT IS MORE THAN A MONTH ALREADY.NO REFUND. USELESS STAFF!!!!! USELESS COMPANY!!!