Dissatisfied customer

On 19 June 2015 I booked a seat on a Dreamliner Business class from Durban to Pretoria. An hour before departure I received an email stating that the Dreamliner is not available, it is a normal luxury bus. I was refunded the difference.<br> on 21 June 2015 I was again booked on a Dreamline Business Class from Pretoria to Durban. Upon arrival at the terminal I was again informed that it is not a Dreamliner. Not only was it not a Dreamliner, but my seat was also changed from 3C downstairs (a single seat) but to 7C upstairs (a double seat). The reason I book business class is for Th privacy and comfort. I am prepared to pay for it, and am entitled to it.l was also told to email Buisson if I wanted a refund.