Disgusting Service from Greyhound

I booked a Greyhound bus on the 8th of June 2020 from CPT to JHB for the 16th of June. Low and behold, a day before my bus was meant to leave a friend of mine informs me that Greyhound buses are closes and not operating. No email, phone call or text from them. When I try all their numbers ***, *** and ***) all of them don't go through. It has now been more than 2 weeks and I have emailed them to no avail. I had to use more money and book a flight. I am thoroughly disgusted with Greyhound. Saying that their service is terrible would be putting it kindly. I want my refund and my money into my bank account. What I actually should be asking for is more than the money I booked my bus ticket for because of all the airtime, data and time I have wasted trying to get a hold of them. Hellopeter please help us because this is just disgusting from Greyhound. I am infuriated and I WANT MY MONEY BACK.