Disgusting customer service by bus driver!!!16:15 bus from Midrand to Mthatha 15/10/2019

I am actually in the bus (16:15 bus from Midrand to Mthatha) as I am giving this review.Bus driver arrived,asked him to please open the trailer for me so I can put in my bag,he told me to go inside the coach with my suitcase then put on his headphones and ignored me.After following him around a bit he finally opens the trailer. He takes my suitcase and just threw it inside.Annoyed,I tell him there’s fragile things inside can he not throw the suitcase.He responded by taking out my suitcase and said then I should pack it inside myself since I’m not happy with how he is doing it. I quote “how was I to know that there was fragile staff in the suitcase?” I responded by saying you should not be throwing it in the first place.Mind you my suitcase is now face flat on the ground.We just went back and forth,he never apologized and just left me there