Disgusted furious frustrated South African citizen 🇿🇦

I'm so disappointed 😞 furious with this company Greyhound. I was supposed to catch bus on 4April Tuesday afternoon. I waited for hours. I got dark and dangerous. I waited for hours. Tried to phone their call centre ***. No response. I did not receive any communication from them . No email or phone call. 5April went to park Station Johannesburg to go and look for their offices. Was told by one of the Ladies at Eldo Coaches that they only sell tickets on behalf of Greyhound . Send email to booking@greyhound and enquiries@greyhound no response. I had to cancel my booking in PE. Was penalized for last minute 😞 cancellation. Today is the 06 April 2023 Thursday still no communication from them. Do we call this service? 🤔 why did they come back to **** us . I'm not the only one that is complaining about Greyhound. I met people at the pick stop that was using another bus company and they told me they do not use Greyhound because of poor service. Somebody needs to do something. Consumer protection board . This people should not operate if they do not know how to provide a service . Their licence should be revoke. I want my money back. They must be exposed. Maybe we should get the press involved. We can't allow companies to exploit us as consumers.