Bus Broke Down

Citiliner Bus broke down about 200KM before East London, on our way to Cape Town from Durban. We stuck 5 hours without any information from the drivers as to what happened, or will happen. The drivers didn't even inform us what's happening which is totally unacceptable. I had to call customer care myself to get more information. This service is totally unacceptable, unprofessional and utterly atrocious. Citiliner bus service I will NEVER EVER make use of your service again in the future. It always feels like because it's a cheaper form of transport than greyhound they don't care if you're late, refrain from giving information & they just plainly have \a don't care attitude.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901477;711328;9;2;0;1;0;0;2;NULL;NULL;NULL;15/10/01 7:10;15/10/01 5:20;oakhurst is a lie and a cheat;ASPA530386;oakhurst;***;Oakhurst told me my premium will be R 419.96 per month but now they are debiting a further R105 no one is able to explain this to me . they don't respond to my emails and they don't pick up their phone. orst part is they make you go into contract with altech netstar so that you are forced to stay with them, but i promise you if im still with you by the end of this month you must count your blessings.<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;264299;784692;11;2;0;0;0;0;2;NULL;NULL;NULL;15/10/01 7:51;15/10/01 5:54;******* ;;;;Billing my account without authorisation. Have a feeling mtn know about it as the counter staff went straight to check my services while I was asking about upgrade options ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;697463;704391;9;2;0;1;0;0;2;NULL;NULL;NULL;15/10/01 7:44;15/10/01 5:59;premiums deducted after cancellation of policy;***8;;***;I cancelled my policy with Miway 2 months ago and gave the required 30 day notice. Both last and this month they collected the premium by debit order. I was informed by my bank that only Miway can cancel the debit order. I cancelled my policy with Miway because of bad service and incompetence and they are proving that they are just that;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901488;844061;29;2;0;0;0;0;2;NULL;NULL;NULL;15/10/01 7:46;15/10/01 6:02;This is a very bad company to do business with;;;***;These guys called my company and spoke to one of my admin ladies. We could buy a printer cartridge from them at the reduced price to try their products and service. The admin lady ordered a cartridge for one of our underused small printers. We received an invoice and paid it. About four months later another cartridge arrived with an invoice that is almost double the first one. As the first cartridge has not even been opened yet, she sent them back and said that if we need another one we would order. Two days later an Attorney called and spoke to the admin lady saying if we dont pay by close of business he would list us on ITC. I decided to call him, his name is Michael Smit. He immediately told me to speak to him with respect and that he is the law. I asked him where he is situated and where is he right now, his reply was he is sitting on my mothers lap. These guys are not ********, they are petty ********* who pray on people that get fooled into their threats. Its not that easy to list a person on the bureau but quite frankly I think the SAPS should be involved;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901493;196;23;2;1;1;5;3;5;NULL;NULL;NULL;15/10/01 7:55;15/10/01 6:07;General Incompetence with Billing;***8;;***;Dear Altech Netstar,<br> <br> In around March this year I signed up for Netstar tracking system in a contract that included a service called \StarDrive\"" - a value added service to access tracking data. In June/July this year my debit order increased from R199.00 to R244.00. I then queried this with the accounts department. After being given the run around by about three individuals"