Broken down bus!! Feedback needed urrgently

I am currently on the Citiliner Bus from Durban to Johannesburg. They bus broke down at 4:45am around Harrismith and we have been stuck for over 5 hours and counting.<br> <br> I would appreciate some feedback urgently regarding progress as detailed in the SMS sent. The driver also has no feedback for us!<br> <br> \Dear Valued Passenger. We regret to inform you that the CITILINER service