Bad service from hostess

Just took a greyhound from jhb to bellville 26th JUNE 2018

THE HOSTESS HAD no customer service I repeatedly told her that the is no charging port on our sit...she said she cannot do anything my question to her ....so you there's totally nothing you can do ...she rudely said no

I have worked in retail you never have the right to shout at a customer no.matter what She is rude i paid my full R600 and i am entitled to the benefits that comes along ...before allowing your hostess to travel.with us make sure they have full customer service training Service nr :GJKC1830