Bad Experience: Driver speeding and had a bad attitude towards Passengers

<p>Hi,</p> <p> </p> <p>I am writing this complaint on behalf of my aunt which travelled from P. e to CT on a Citiliner coach on Thu 22 Jun 2017. </p> <p> </p> <p>The departed on Thu @18:00 Greyhound Office Shop 5 Rochelle Centre , Green Acres.</p> <p> </p> <p>As per the ticket the bus scheduled to arrive at the Bellville stop at 5:20, however that was not the case as the bus arrived 03:30 in Bellville which almost 2 hours early.</p> <p> </p> <p>The reason for this complaint is that driver was speeding and did not care about his passengers.He didn't stop for passengers to stretch their legs. He was driving at high speed and braked harshly from time to time according to my aunt.</p> <p>Also He stopped to drop off a passenger in Strand / Somerset West in the dark when the passenger's family wasn't even at the bus stop .</p> <p> </p> <p>Furthermore his attitude towards that passenger was totally disgraceful and at the bellville stop passenger had sit in the cold to wait for the families to pick them up.</p> <p> </p> <p>Now I am not going accept an BS reply as I come from the fleet industry and would like to see what that vehicle movement report looks like and also a tacho analysis report looks like. </p> <p> </p> <p>I would like this driver to be put under review because he could be risk for the passengers and even for your fleet.</p> <p>And If I do not get a response I will make sure that this complaint reaches top management at Greyhound/Citiliner.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Keenan</p>