Bad customer service and they **** people of their hard earned money.

Shocking service provider call centre agents rude and clueless about customer service worse in dealing with clients supervisors don't know how to solve customers problem the work on terms and conditions that only applies to them only not customers refund process is not something they want to hear nor talk about I fail to understand why they still operating buses delayed with no communication then you are told as a customer you must not complain just wait for the bus or don't board if you cancel you will not get your money.