Bad attitude from call centre
<p>I called greyhound call centre to reinstate my ticket. A lady called Bridget (Supervisor ). As much as she tried to explain to me the procedures of reinstating a ticket bought with a card, (which still does not even make sense that i have to pay again for a ticket and then to be later refunded for previous a ticket bought) her attitude was so bad. I'm still shocked of her tone that I had to drop the phone because I couldn't not continue the conversation . i even wonder if she knows what customer care is. She is a supervisor that makes it worse .</p>
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