Bad Attidude, Threatened and the bribed not to report

Boarded a Greyhound bus BJ78BSGP from Bloemfontein to Queenstown on the 1st of October at 23:40 scheduled depature time arriving at 05:30 the next day which did not happen as the bus arrived at 00:20.

I was asked if i was charged for my bags when i said No i was by the Driver that he will charge for them.

I was made to wait outside the bus at freezing temperatures as they were double bookings. Then when i was allowed in i was made to seat on the floor of the bus. As people stepped off the bus in Aliwal North i was told to to seat in one Seat with another Lady so we shared one seat next to the drivers seat.

The driver threatened us and told us not to say or report to the greyhound offices and gave us 100 rand each after a passenger left the seat open stil for us to share and he complained that we are spoilt brats and he punished us by making our ride terrible.

He said we would get free rides back to Bloemfontein once the holidays are over. (PATHETIC SERVICE)

I am young girl and the way he was so scary to me i was traumatised to the extent of requiring some form of counselling at home.

After contacting the call centre i was given an EMAIL ADDRESS TO REPORT TO.

Secondly i still cant reschedule my previois bus ticket because they cant find my refference number after many attempts it seems i paid for nothing as no one is there to help.

Watchout Greyhound service is becoming like those bogus bus operating companies.

Concerned citizen