A bus company that should never be used

I unfortunately have to give you 1 star as won't allow no stars. I have never seen such shocking service in all my time alive. A bus that should have left Jo'burg at 18h45 still hasn't arrived to collect passengers at 22h50. No one can tell us what is happening and if you call the *** number all they tell you is the bus has just left the gate, that was at 20h57, obviously a lie as when I phoned again at 22h50 they told me again it was on its way to pick up passengers. I will definitely be looking for a different company to use for my staff in future. If we were told what was happening from the start and given some idea of how long the wait would be we wouldn't have minded but NO lets rather lie to people because we have already got their money who cares. GET YOUR ACT TOGETHER you are just like the ANC government totally useless!!!!