3 hours delay

For the second time using citiliner and always being delayed because the "bus is overheating" we were delayed for 3hrs and waited for the bus to be fixed. At the same time they are not releasing a healthy bus to our rescue we are expected to wait for 3 whole hours, citiliner don't care about their customers or safety. We will arrive at our destinations very late. You need to give black people the service they derseve we pay you money learn to deliver. I'm so frustrated by your buses.