Greenz Plumbing Brackenfell / Kwikot

Greenz was contracted in by Kwikot to replace my burst geyser that was still within warranty. When I took their call I was businesslike, brisk and polite. To my utter dismay, the office manager of Greenz Brackenfell accused me of being rude and made all manner of negative pronouncements about my character after speaking with me for not even 5 minutes. And then proceeded to hang up. I was aghast at this new low level of professionalism. My question to this office manager: if this was your company, would you have treated me in the same way? Said office manager told Kwikot that she would get another Greenz staff member to call me - no-one contacted me to try and resolve this matter. What a pity Kwikot has already committed the business to Greenz, because they do not deserve it. Kwikot, with a contractor like this you're not living up to your claim of excellence. My first experience with Greenz Plumbing in the form of Danel, the office manager, was ghastly.