Greenstone Shopping Center Shocking vehicle Access Control Parking System

Item: Greenstone Shopping Centre
Rating: 1
Author: John R

I got an access parking ticket @ Greenstone Shopping Center on 27 February 2021. I shopped @ Woolworths Greenstone .On exit I scanned Woolworths slip to get parking ticket paid. The scanner didn't work I spoke to a lady on speaker at paypoint she released another access control parking ticket paid . I exit with this ticket at Greenstone Shopping Center barrier with the original ticket neither cancelled or paid! I could have given vthe original access parking ticket to a car *****, he could have paid with the ticket and exited with a ****** car, and Greenstone Shopping Center and Security would be none the wiser!!! Is this what driver's pay for Access control parking @ Greenstone Shopping Center Edenvale . You be the judge vehicle drivers. Very bad I think shocking, shocking! ! No wonder vehicle theft is rife!!! (I still have the original ticket)

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Replies (4)

Greenstone Shopping Centre's replyOfficial

18 Mar 2021, 13:21

Good day Sir, you would have been requested to give a ticket number to the controller so that the controller could punch the numbers & issue a new ticket. Because the replacement ticket is made using the numbers from the original ticket, the ticket that was used to enter the centre will be cancelled

Greenstone Shopping Centre's reply18 Mar 2021, 13:21

Official

John R's updateReviewer Update

18 Mar 2021, 13:27

But I still have original ticket. How does the vehicle driver know you cancelled the ticket??? Big question unsafe system you have and you should inform your ticket issued to vehicle driver what is going on . I don't see you validate your explanation where is the proof what you saying?

John R's update18 Mar 2021, 13:27

Reviewer Update

Greenstone Shopping Centre's replyOfficial

18 Mar 2021, 14:45

Good day Sir. As explained, once the new ticket is issue the original ticket is automatically cancelled. We will be sure to communicate this with shoppers better going forward. Thank you.

Greenstone Shopping Centre's reply18 Mar 2021, 14:45

Official

Good day Sir. As explained, once the new ticket is issue the original ticket is automatically cancelled. We will be sure to communicate this with shoppers better going forward. Thank you.

John R's updateReviewer Update

18 Mar 2021, 20:24

Seeing is believing. Your system and pay points for access control tickets is flawed. Never have either seen a controller at the Paypoint,( not the exit point) ever. And your machines need better labelling

John R's update18 Mar 2021, 20:24

Reviewer Update