NM
Ngwana M

1 reviews | Active since Jan 2011

29 Oct 2018, 16:36

ABUSE of the customer by Green World (GW) Technical, Alrode.

My DSTV decoder and TV had been damaged due to lightning. Green World Technical (also know as GW Technical) was sent by my insurer MiWay. The TV was repaired and the DSTV decoder was found to not have a fault.

Upon return, the TV is work and the DSTV decoder was still not working. After calling in a DSTV installer, I found out that the issue was with the power supply. GW Technical did not replace the damaged power supply and they took more than 1,5 weeks to repair the TV.

I've had to then buy another DSTV decoder power supply, as GW Technical was not wanting to reimburse me. Another irritating thing is that it seems that their staff spent time watching shows using my DSTV instead of actually fixing the problem.

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Replies (1)
GW Technical
GW Technical's reply21 Oct 2021, 13:15
Official
Good day Ms  Ngwana Matloa 

I am really sorry to here abot the bad experience that you had with our company.

If possible please send me your claim details and I will gladly look into the matter for you.

I apologise for the inconvenience that it has caused.

Kind Regards
GW Tech Team