IA
Imtiaz A
1 reviews | Active since Jun 2021
09 Jun 2021, 17:03
Green Point Solar...worst experience ever
The worst experience EVER. I was promised installation on a Wednesday, then moved to Thursday and after that moved again to Monday. After the installation was 90% complete, I was advised of a part which needed to be installed and was told I they would finalize on Tuesday at 10.00 in the morning. On Tuesday they never came. I called again on Wednesday and was told they need to quote me again before anyone could come out. They suggested I leave everything as is and get someone else to complete the installation.
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Replies (2)
Green Point Solar's replyOfficial
02 Jul 2021, 17:23Thank you for the review
We re-scheduled after we found that your inverter, as supp**** by you was faulty. We are how ever doing our best to assist you and have your inverter repaired under warrantee. Please be patient as repair centers generally have a long turn around time
Regards Greenpoint
We re-scheduled after we found that your inverter, as supp**** by you was faulty. We are how ever doing our best to assist you and have your inverter repaired under warrantee. Please be patient as repair centers generally have a long turn around time
Regards Greenpoint
Green Point Solar's reply02 Jul 2021, 17:23
Official
Thank you for the review
We re-scheduled after we found that your inverter, as supp**** by you was faulty. We are how ever doing our best to assist you and have your inverter repaired under warrantee. Please be patient as repair centers generally have a long turn around time
Regards Greenpoint
We re-scheduled after we found that your inverter, as supp**** by you was faulty. We are how ever doing our best to assist you and have your inverter repaired under warrantee. Please be patient as repair centers generally have a long turn around time
Regards Greenpoint
Green Point Solar's replyOfficial
19 Aug 2021, 10:06Un fortunately you had a damaged inverter before we commenced additional work. We took it upon ourselves to have it repaired. This is a timely process from our repair center. You have no patience and there is nothing we can do about that. You are malicious and unreasonable.
Green Point Solar's reply19 Aug 2021, 10:06
Official
Un fortunately you had a damaged inverter before we commenced additional work. We took it upon ourselves to have it repaired. This is a timely process from our repair center. You have no patience and there is nothing we can do about that. You are malicious and unreasonable.