BM
Bake M
1 reviews | Active since Aug 2017
17 Aug 2017, 08:23
Appalling customer service and product
<div> Green point solar talk the talk but once your payment is made. The worse nightmare begins, from your calls being avoided, to delays in installation and worse of all shocking after sales with flooding solar geysers and panels. After a week of flooding, there has been no one to attend to the issue and this is the worse experience I've ever had! My advise is that you should reconsider before doing any business with these people. If you do, good luck!</div>
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Replies (5)0
Replies (5)
Green Point Solar's replyOfficial
21 Dec 2018, 10:02Dear Sir. The leaks caused where due to secondary plumbing that we were not responsible for. We did however repair the leakage as a courtesy to you. Please report positively on this
Green Point Solar's reply21 Dec 2018, 10:02
Official
Dear Sir. The leaks caused where due to secondary plumbing that we were not responsible for. We did however repair the leakage as a courtesy to you. Please report positively on this
BM
Bake M's updateReviewer Update
11 Dec 2019, 10:48I have written another review about the extremely poor service, rude personnel as well as grossly unprofessional manner in which the business is conducted. This has been removed by Green Point Solar which further validate their dubious nature.
BM
Bake M's update11 Dec 2019, 10:48
Reviewer Update
I have written another review about the extremely poor service, rude personnel as well as grossly unprofessional manner in which the business is conducted. This has been removed by Green Point Solar which further validate their dubious nature.
BM
Bake M's updateReviewer Update
11 Dec 2019, 10:50The response given by Green Point Solar is not true. There have been no secondary plumbing issues. I have painfully tolerated all the unprofessional treatment we have endured in an effort to ensure that no one works on the system but Green Point Solar as the original installer.
BM
Bake M's update11 Dec 2019, 10:50
Reviewer Update
The response given by Green Point Solar is not true. There have been no secondary plumbing issues. I have painfully tolerated all the unprofessional treatment we have endured in an effort to ensure that no one works on the system but Green Point Solar as the original installer.
Green Point Solar's replyOfficial
14 Dec 2019, 12:02We have done all we can to be of assistance. There is a financial implication to you to improve the system. You refuse to accept this. But by persisting to slander us on social media like a spoiled child not getting his way, we refer you to our lawyers for mitigation.
Green Point Solar's reply14 Dec 2019, 12:02
Official
We have done all we can to be of assistance. There is a financial implication to you to improve the system. You refuse to accept this. But by persisting to slander us on social media like a spoiled child not getting his way, we refer you to our lawyers for mitigation.
BM
Bake M's updateReviewer Update
16 Dec 2019, 22:06I would be worried if my comment on this platform was false. For your information, this my first experience dealing with such appalling service and having to resort to posting a comment on this platform. I have tried tirelessly to deal with Green Point Solar professionally throughout, but that does not seem to be a language that is reciprocated. I guess this is the difference between what some term a tuck shop and an established corporate. As I post this, the system that was worked on a couple of weeks ago, is again faulty. I really do not know what to do anymore. I hope your lawyers will advise you to do the right thing.
BM
Bake M's update16 Dec 2019, 22:06
Reviewer Update
I would be worried if my comment on this platform was false. For your information, this my first experience dealing with such appalling service and having to resort to posting a comment on this platform. I have tried tirelessly to deal with Green Point Solar professionally throughout, but that does not seem to be a language that is reciprocated. I guess this is the difference between what some term a tuck shop and an established corporate. As I post this, the system that was worked on a couple of weeks ago, is again faulty. I really do not know what to do anymore. I hope your lawyers will advise you to do the right thing.